Don Pedido is a point-of-sale and restaurant management platform: table map, order taking, kitchen tickets, payments, and multi-branch administration, all from one account.

Restaurants, cafeterias, bars, food trucks, bakeries, and any food business that takes orders and needs to manage tables, kitchen, and checkout in one place.

No. Don Pedido works on any computer, tablet, or phone with a browser. If you want to print physical tickets, you can connect a regular thermal printer — no proprietary hardware required.

Yes. You can create your account and start exploring the platform without a credit card. If you'd like a guided walkthrough first, write to us and we'll set one up.

Yes, you can upgrade or downgrade your plan at any time as your business grows. Your data and configuration stay exactly as they were.

Your subscription is billed in advance for each billing period, according to the plan you choose. You can see the full breakdown on our pricing page.

Yes, you can cancel from your account settings whenever you want. Your access continues until the end of the period you already paid for.

No, there are no hidden setup fees. You only pay for the plan you choose.

Yes. If the connection drops while a mesero is sending an order, Don Pedido queues it locally and retries automatically as soon as the connection is back — no orders are lost.

You can either use a Kitchen Display Screen (no printing at all), or print automatically to thermal printers per station. Both are configurable per branch, and you can switch anytime.

Yes. Each plan includes a number of branches you can manage from a single account, with role-based permissions for every employee (waiter, cashier, cook, admin).

Yes, you can build extras that add to the price (like "extra cheese"), fixed-quantity groups (like "4 tacos split by flavor"), and conditional groups that only appear after another selection is made.

Yes, both evenly between a number of people, or based on what each diner actually ordered.

We use reasonable technical measures to protect your data, including password hashing and access controls. See our Privacy Notice for full details.

Your data stays available during your notice period so you can export what you need. After that, it's deleted according to our retention policy described in our Privacy Notice.

Only the users you create within your own account, with the permissions you assign to each role.

Yes, our team is available by email to help you get set up and troubleshoot anything that comes up.

Yes, write to us and we can walk your team through the platform before you go live.